Privacy policy
Last updated: April 29, 2026
Shoddysocks is a trading name of Random Moment Limited. We respect your privacy and are committed to protecting your personal data.
1. Who we are
Random Moment Limited (Company No. 04386580)
hello@shoddysocks.com
We are the data controller responsible for your personal data.
2. What data we collect
• Name
• Email address
• Billing and shipping address
• Phone number (if provided)
• Order details and purchase history
• Device, browser and IP address data
• Website usage data (via cookies and analytics tools)
3. How we use your data
• Process and deliver your orders
• Communicate with you about your order
• Provide customer support
• Improve our website and products
• Send marketing emails (only if you have opted in)
4. Legal basis for processing
• Contract – to fulfil your order
• Legitimate interests – to improve our services
• Consent – for marketing communications and cookies
5. Sharing your data
We share data only where necessary with:
• Shopify (ecommerce platform)
• Payment providers
• Delivery companies
• Google Analytics (website analytics)
• Klaviyo (email marketing)
We do not sell your personal data.
6. Data retention
We retain your data only for as long as necessary to fulfil legal, accounting and operational requirements.
7. Your rights
You have the right to access, correct, delete or restrict your data, and to withdraw consent for marketing at any time.
8. Data security
We take appropriate measures to protect your data. However, no system is completely secure and we cannot guarantee absolute security.
9. Children’s data
This website is not intended for children and we do not knowingly collect personal data from children.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
11. Contact
hello@shoddysocks.com
Cookies:
This website uses cookies to improve your experience and help us understand how it is used.
1. What are cookies
Cookies are small text files stored on your device when you visit a website.
2. Types of cookies we use
Essential cookies
These are necessary for the website to function properly, including Shopify checkout and cart functionality.
Analytics cookies
These help us understand how visitors use our website so we can improve it. We use tools such as Google Analytics.
Marketing cookies
These may be used to support marketing and communication, including services such as Klaviyo, if enabled.
3. Managing cookies
You can control or disable cookies through your browser settings. When you first visit our website, you will be given the option to accept or manage cookies.
4. Third-party cookies
Some cookies may be set by third-party services we use, including Shopify, Google and Klaviyo.
5. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
6. Contact
hello@shoddysocks.com